Shipping policy

Shipping Policy

Areas served

We ship to Italy and the main European countries.

Delivery times

Orders placed before 12:00 are shipped the same day; later orders within 24–48 working hours. Estimated times from dispatch: Italy 24–48 hours, Europe 2–5 working days.

Shipping costs

Free shipping on all orders within Italy. For shipments within Europe, costs are calculated at checkout based on the destination.

Tracking

All shipments travel by express courier with a tracking code, sent to you by email when the order is dispatched.

Failed delivery

If the recipient is absent, the courier will make a second attempt or leave a collection notice. For any delivery issues, write to us at info@essenzalagodicomo.com.